Patagonia, the well-known outdoor clothing and gear company, has a well-established repair program that reflects their commitment to sustainability and reducing the environmental impact of their products. The program is called the “Worn Wear” program, and it encourages customers to repair and extend the life of their Patagonia products rather than discarding them and buying new items. Here are some key aspects of Patagonia’s repair program:
Worn Wear Collection: Patagonia collects used and damaged clothing and gear from customers through their Worn Wear program. They then repair, clean, and recondition these items to bring them back to a usable and high-quality condition. Free Repairs: Patagonia offers free repairs on their products, regardless of whether you bought them new or used. This includes fixing zippers, tears, and other damage that might occur during regular use. They have a dedicated team of skilled repair technicians who work on these items.
Repair Guides: Patagonia provides detailed repair guides on their website and encourages customers to repair their own gear if they have the skills and tools to do so. They offer advice on everything from patching up small holes to replacing zippers.